2/27/23 WKOK Sunrise: Kevin Hood, CSR 911 with an update on the 911, text to 911 system, and 911 hang up protocols

WKOK Sunrise

2/27/23 WKOK Sunrise: Kevin Hood, CSR 911 with an update on the 911, text to 911 system, and 911 hang up protocols

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Kevin Hood, Telecommunicator Team A Shift Supervisor, Snyder County Telecommunicator # 3, Snyder County, with an informational update on the Central Susquehanna Regional 9-1-1 Center, their efforts to cover shifts while short staffed, the new text to 911 system, the issue, and protocols of 911 hang ups, kids calling 911 and more information on everybody who calls 911.